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What do the courses cost?
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Pricing Options:
Standard: (1 - 9 hours) - $30 for each credit hr.
Group: (10 hours+) - $27 for each credit hr.
(Lower the price even more! Call us at 1.866.556.5512 to find out if you qualify for our corporate program!)
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How do I pay?
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You can purchase your credits through secure online shopping or by submitting the online order form by fax or mail to us with payment.
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What methods of payment do you accept?
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We gladly accept American Express, Mastercard, Visa and electronic or traditional checks.
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Can we be invoiced?
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Definitely, we accept Purchase Orders. Please contact one of our representatives to set up an account.
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Is it safe to use my credit card over the Internet?
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Yes, Elite CEU utilizes 128-bit encryption and maintains this level of security by through 24/7 monitoring by GeoTrust QuickSSL. Click here for certificate verification
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What if I forget my login and password information?
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If you have forgotten your login information please click the “Forgot Password?” link. Enter the email address you registered with our site and answer your predetermined security question. Your login information will then be emailed to you.
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What are the minimum system requirements?
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In order to view the courses in the most optimum conditions you will need your computer to have the following:
Internet Explorer version 6.0 or newer
Mozilla Firefox 2.0
500 Mhz Processor
128 MB of RAM Memory
56K Modem or better
Speakers and Sound Card
Flash Plug-In 6.0 or better
Windows Media 10.0 or better (optional for video courses)
At least 800 x 600 screen resolution
Cookies must be enabled
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Can I access the courses anywhere?
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Yes, as long as you have access to the Internet, you can take online courses anywhere, anytime, 24 hours a day, 7 days a week.
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How do your online courses work?
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Please click on the “How it Works” page for a detailed explanation
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How does the Alarm Level 1 certification course work?
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Where are the testing centers located?
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For the one hour proctored exam Elite CEU has partnered up with LaserGrade. You can obtain the national list by clicking here to find the nearest location
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What happens if I lose Internet connection or have to log off during a course?
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When you log back into your account on the ELITE CEU website, you can click on the course you were working on and follow the easy navigation instructions provided.
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How long will it take me to finish a course?
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Each course is designed to be self-paced. So, you can go as fast or as slow as you want (video courses excluded).
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Will your courses qualify for my license renewal?
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To find out what which State and/or National credits Elite CEU can offer you please click on the Interactive Map page
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How do I receive my certificate of completion?
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At the end of each course you will need to pass the final exam with a 70% or better. Once this is done your View History page will be updated. After all courses purchased are completed a certificate of completion will be generated.
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How long does it take before I receive my certificates?
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Normally your certificate of completion will be processed and mailed to you and your governing State agency (if applicable) within one business week. We do have an Express Option in which your certificate is emailed and/or faxed to you by the next business day for $25 (the original is still mailed to you). click here for Details
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Does the CD-ROM contain the courses on the website?
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The majority of the CE Course are available on the Elite CEU Version 2.0 CD-ROM. This CD-ROM does not include VIDEO courses which can be purchased separately.
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How does the CD-ROM work?
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The CD-ROM is a self-loading and self-contained Flash based program. So, no Internet is needed. Once loaded onto your PC you can upload the program. It will create an icon on your desktop in which you can access the program without the CD, or copies can be made. Printed instructions are on the insert, as well as in the Tutorial section of the program.
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How much does the CD-ROM cost?
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The CD-ROM is absolutely free. Payment is only necessary when credits are needed.
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How do I obtain a copy?
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Please contact us and we will mail you a free copy. Click here |
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How does the DVD-ROM work?
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Just like any other DVD movie, you will need to have a DVD-ROM drive and speakers on your PC to view the material. Please note: This program can not be copied or uploaded onto your computer.
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How much are your DVDs?
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Cost per DVD-ROM is $25.00. Discounts are available, for more information call us at 1.866.556.5512.
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How do I obtain a copy of DVD-ROM?
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The DVDs can be purchased through secure shopping via check or credit card. Order forms can also be faxed and mailed with payment.
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